1. Introduction
Dahl Stepanek Benefits Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit inquiries, or engage with our services and communications, including SMS/text messages. By using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
Contact information: Name, email address, phone number, mailing address
Business information: Company name, number of employees, job title, industry
Inquiry details: Messages, questions, or comments submitted through our website forms
Consultation data: Information shared during consultations, proposals, and service engagements
Communication preferences: Your opt-in or opt-out status for email and SMS/text messaging
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
Device and browser information: IP address, browser type and version, operating system, device type
Usage data: Pages visited, time spent on pages, referring URLs, click activity
Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and understand usage patterns
2.3 Information from Third Parties
We may receive information about you from third-party sources, such as business directories, referral partners, or public databases, to supplement the information you provide to us.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide requested services
To prepare and deliver savings estimates, proposals, and consultations
To communicate with you via email, phone, or SMS/text messages regarding our services
To send appointment reminders, confirmations, and follow-up communications
To send service updates and promotional information (with your consent)
To improve our website, services, and customer experience
To comply with legal obligations and enforce our Terms and Conditions
To protect against fraud, unauthorized activity, and other security threats
4. SMS/Text Messaging Privacy
4.1 Phone Number Collection
We collect your phone number when you voluntarily provide it through our website forms, in-person interactions, or by texting a keyword to our designated number.
4.2 Use of Phone Numbers
Your phone number is used solely to send you SMS/text messages related to Dahl Stepanek Benefits Group services, including appointment reminders, follow-up communications, service updates, and promotional offers you have consented to receive.
4.3 No Sharing of Mobile Information
We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS/text messaging program to any third party for their marketing purposes. This includes sharing with affiliates, partners, or any other entities.
Your phone number and SMS consent data will only be shared with service providers who assist us in delivering text messages (e.g., our messaging platform provider), and these providers are contractually obligated to protect your information and use it solely for the purpose of delivering messages on our behalf.
4.4 Opt-Out
You may opt out of SMS/text messages at any time by replying STOP to any message. You may also contact us at [email protected] or call (555) 123-4567 to request removal from our messaging list.
4.5 Consent
Consent to receive SMS/text messages is not required as a condition of purchasing any goods or services from Dahl Stepanek Benefits Group.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service providers: We share information with trusted third-party vendors who perform services on our behalf, such as website hosting, email delivery, SMS messaging, CRM management, and analytics. These providers are bound by contractual obligations to protect your data.
Professional advisors: In the course of delivering our consulting services, we may share relevant information with CPAs, tax professionals, or benefits administrators involved in your account, with your knowledge and consent.
Legal compliance: We may disclose your information if required by law, court order, legal process, or government regulation, or if we believe disclosure is necessary to protect our rights, enforce our Terms, or ensure safety.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage information and improve our website experience. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.
We may use the following types of cookies:
Essential cookies: Required for basic website functionality
Analytics cookies: Help us understand how visitors interact with our website
Marketing cookies: Used to deliver relevant advertisements and track campaign performance
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain exceptions
Opt-out of communications: Unsubscribe from marketing emails by clicking the "unsubscribe" link, or opt out of SMS by replying STOP
Cookie preferences: Manage cookies through your browser settings
To exercise any of these rights, contact us at [email protected].
Our total aggregate liability for all claims arising out of or related to these Terms or your use of the Services shall not exceed the total fees paid by you to Dahl Stepanek Benefits Group in the twelve (12) months preceding the claim.
10. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at i[email protected].
11. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
14. Contact Information
If you have questions about these Terms, please contact us:
Dahl Stepanek Benefits Group
Email: [email protected]
Phone: (555) 123-4567

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